By default, when cached exchange mode is turned on, a local copy of shared folders is downloaded to your computer. I had a requirement come in find the current cachedmode setting on the outlook 2010 clients for all of the users in the domain. Further investigation showed us that since the download shared folders is set by default in the cached exchange settings of outlook 2010 that every user that had this mailbox added to their outlook was attempting to cache this mailbox on their workstations. Shared mailbox accounts can affect the offline cache file ost of windows outlook clients. Decrease the amount of mail to keep offline using the steps belo w. Shared mailboxes and outlook cached mode spiceworks. Finding the cachedmode setting in outlook 2010 using. Now, if i have download shared folders checked then when one user created a folder in sharemail1, user 2 cannot see that folder for a couple days. By default, microsoft office outlook 2007 uses cached exchange mode. Hello, i am looking for the registry entry to enabledisable cache mode for outlook 2010. To fix this, i just turned cached mode off for the affected people and everything was groovy. Oct 17, 2016 we have disabled cached mode via gpo since outlook 2010. Performance and synchronization problems when you work.
How do i turn off download shared folders caching for. Create registry items using group policy preferences under the user context for. To turn on or off shared folder support when you are using cached exchange mode, do the following. Seems like a simple request that can be solved with the exchange powershell cmdlets, right. You can disable download shared folders for outlook by adjusting that group policy object setting or by editing the. To disable this setting you need to do the following. File account settings account settings double click on the exchange account name more settings advanced tab untick the checkbox. Follow the instrucitons above to get to your email account settings, then click more settings advanced. Feb 17, 2015 we have the same problem with outlook 202016 connecting to office365, old profilesusers work fine in cached mode, but when we switch to new pcs fresh install, the shared folders misses subfolders when cached. Microsoft outlook 2010 account settings exchange cached exchange modehide policy setting comment download public folder favorites disabled download shared nonmail folders disabled use cached exchange mode for new and existing outlook profiles disabled geoff. To disable the caching of all shared folders in outlook 2010 and later versions, follow these steps.
If we uncheck cached mod for shared folders, outlook will become extrem slow while accessing the folders. Ost wouldve been 5gb the size of their own mailbox now in 2010, the users. The outlook cached mode slider does not directly control the size of your ost file in gigabytes. Outlook 2010 and later support an ost file size of up to fifty gigabytes. Your profile is configured in cached exchange mode. Hkcu\\software\\microsoft\\windows nt\\currentversion\\windows messaging. Use cached exchange mode for new and existing outlook profile. Download public folders when you are using cached exchange. That has been the default configuration for outlooks cached exchange mode since ms office 2010.
Shared mailbox does not update when one person updates the folders at her side our team currently uses outlook 2010 to open our exchange shared mailbox. In the oct for outlook 2010 and later versions, the setting that controls the caching of all shared folders is located under modify user settings, your version of microsoft outlook, account settings, exchange, cached exchange mode, and the setting is named download shared nonmail folders. Until the user works offline or on a low bandwidth connection. As i said above we set the exchange cached mode using gpo. Outlook 2010 and 20 have a feature called cached exchange mode that keeps a copy of your email on your computer. In the account settings dialog box, click the email tab and then doubleclick. The order in which it does this depends on your version of outlook see the table below. If you have several andor large shared or departmental accounts, you can disable caching for those accounts. Performance and synchronization problems when you work with folders in a secondary mailbox in outlook. Under cached exchange mode settings, check the download public folder favorites box. By default, shared mail folders are downloaded in cached mode in. We subsequently turned this off for most users, and are now testing in an isolated ou, as per your articles on configuring cache mode settings to not download shared mail folders. Group policy settings can be used to modify various settings of the outlook. In the right pane, click account settings, and then click account settings.
Describes an issue where you experience performance and synchronization problems when you try to access folders in a secondary mailbox in microsoft outlook. By default, shared mail folders are downloaded in cached mode. Jan 07, 2014 support for caching shared folders with cached exchange mode depends on your version of outlook. I have recheck using gpresult, we have only one gpo. Now that we are on office 365, were having the same problem but turning off cached mode isnt really a viable option since outlook is extremely sluggish when thats not turned on. So, i uncheck the download shared folders and all seems well. The cached mode has a job of keeping a local copy of the users exchange mailbox stored on the hard drive in the form of an ost file. On the email tab, select the exchange server email account, and then click change. Clear the outlook cache if old data remains after you delete it, something that may happen when you remove and reinstall outlook addins. Sep 05, 2017 on the advanced tab, under cached exchange mode settings, uncheck the option cached exchange mode. Or did you mean that while cached exchange is selected, download shared folders isnt. Restart outlook, reenable the checkbox and see if the issue persists. Hard drives up to 32gb in size, default to 1 month. Click more settings, and then click the advanced tab.
How to disable outlooks download shared folders from gpo. Group policy settings can be used to modify various settings of the outlook application. May 30, 2018 the outlook cached mode slider, managed by group policy. On the advanced tab, under cached exchange mode settings, check the options you want. Cached exchange mode is enabled by default when you configure an exchange account and is also highly recommended. Consider using cached exchange mode for greater flexibility when you switch between online and offline connection states.
Performance and synchronization problems when you work with. You should see a notification window that advises you to restart outlook in order for the change to take effect. I am looking for an option to allow a user to selectdeselect the download shared folders with exchange cache mode enabled exchange cached mode option shouldnt be available to selectdeselect from outlook. I have had to disable this setting lately for a client and all that is required is some registry settings. On the tools menu, point to sendreceive, point to sendreceive settings, and then click define sendreceive groups. You might think that outlook will display all of your mail after all, why wouldnt it but by default, the outlook client only keeps the last year of email on your computer. Outlook will download the mailbox items mails, calendar entries, contacts etc. Cached exchange mode provides you with a better experience when you use a microsoft exchange account by using a copy of your mailbox that is stored on your computer. Full caching support for additional mailboxes was first introduced in outlook 2010. Shared mailbox does not update when one person updates the. Outlook 20 added a new feature, sync slider, that limits the amount of mail synced with outlook, in an effort to limit the size of the offline cache file used by exchange or imap mailboxes. I rely on this a lot to see the whole conversation, but now i can only see the incoming bits of.
In my inbox, i love the conversation threaded view. Plan and configure cached exchange mode in outlook 2016 for. Oct 29, 2012 since microsoft outlook 2010, shared mail folders are automatically cached if you are using cached exchange mode which most organizations do these days. An exception is for users who connect to multiple accounts even if they are not large ones particularly when calendaring is involved as oddities often result. Unable to configure cached mode to not download shared. Download public folders when you are using cached exchange mode.
Use cached exchange mode enabled to allow the secondary mailbox to be cached. Configure cached exchange mode in outlook 2010 rajeshs. In fact, you say in your original note that the users are in cached mode. By default, outlook 2010 and later versions download shared folders. Then, try out the following settings and see whether this helps you to move ahead or not. Your exchange email account is configured to use cached exchange mode. How to choose how much mail outlook downloads to your. How to turn off cached mode for shared folders in general cached mode should always be turned on. If download shared folders excludes mail folders is checked in outlook, it should be disabled. Offline settings, check use cached exchange mode to download email to an outlook data file. Sync slider and exchange mailboxes slipstick systems. Outlook disable cached mode with group policy petenetlive. This was when we were using outlook 2007 with on premise exchange 2010.
However, whenever someone updates for example the items in inbox and drags to a different folder, the inbox still remains the same at our end and doesnt get cleared. Click the exchange account, and then click change more settings. Jul 20, 2012 if download shared folders excludes mail folders is checked in outlook, it should be disabled. Since microsoft outlook 2010, shared mail folders are automatically cached if you are using cached exchange mode which most organizations do these days. Cached exchange mode setbngs c use cached exchange mode download shared folders download public folder favorites mailbox mode outlook running in unicode mode against microsoft exchange hook data file settings. When you use microsoft outlook in cached mode, what i always. There is indeed a specific order in which outlook synchronizes the folders when you are connecting to an exchange server with cached exchange mode enabled. In the microsoft exchange window, select the advanced tab. The fastest way to work offline is to use the default outlook settings. Turn on cached exchange mode outlook office support. In addition to exchange folders, cached exchange mode works with shared folders.
The default option to download shared folders is enabled in your profile. I havent found a way to run this from the server for all users yet. Change account server settings enter the information required to connect to microsoft exchange or a compatible service. Download public folders in cached exchange mode outlook.
You can access the public folders that are displayed in the favorites folder under public folders when you dont have a connection to your mail server or are working offline. If youre running outlook 20, the account must be your primary account. We have a user who has their mailbox, along with 4 other mailboxes open on their outlook, running in cached mode. Only a subset of your exchange mailbox items are synchronized. When you add additional mailboxes to your outlook profile and enable caching of the shared mailbox folders, outlook individually registers every folder in each cached mailbox. Ost files are bigger than their actual mailbox size, i run a compact on the data file, which can be found in data file settings in outlook.
I have verified that use cached exchange mode and download shared folders are selected in account settings email more settings advanced, but the buttons are still grayed out. Exchange 2010 visibility of items in public folders. Ive tried this through gpo and through registry key. How to deletedisable outlook ost file from xenapp environment. When upgrading, if you do not change cached exchange mode settings, the same settings are kept for outlook 2016. If you really need a secondary mailbox in cached mode but want to disable it by default, you could add it as a seperate mailbox account which will have its own cached mode settings.
What i was hoping to use to get this information is the following code. Delegates should be working with calendars in real time and should not cache copies of resources on their computer which can result in slow performance of outlook andor become unresponsive. Upgrading existing cached exchange mode users to outlook 2016. Whenever you use offline folders, regardless of whether you use cached exchange mode, you can change the folders that are copied to and synchronized on your computer. Unable to configure cached mode to not download shared mail. Feb 04, 2019 in the exchange server settings window, check use cached exchange mode and click on next.
Outlook cache and noncache settings information technology. Hi, with the cached exchange mode on shared mailboxes having sync trouble, im trying to force an uncheck of the download shared folders while leaving the use cached exchange mode on for the personal mailbox. All of your mail still exists on the microsoft exchange server but its not visible on outlook. For outlook 2003 and outlook 2007, workarounds are needed. Clean up function disabled in shared folder microsoft community. The copy is faster for outlook to load and search, and you can access it when your computer is not connected to the internet. Another reason to delete cached files is if autocomplete data or other information displays after you delete contacts or reinstall outlook. How to manage outlook cached mode settings and ost file sizes using group. These files are known as cached files and can be safely deleted. To change whether shared folders or public folders are downloaded when cached exchange mode is turned on, do the following. In outlook 20, only the account mailbox is affected by the sync slider, the setting does not apply to shared or delegated mailboxes. The default profile is a cached profile, and the default setting for shared folders is to cache them. My advice is make sure the download shared folders tickbox is off rather than just checking that the folders show as being online.
Only your public folder items in the favorites folder are downloaded. Gpo setting to enabled download shared folders solutions. Use cached exchange mode for quick access to your exchange account. It synchronizes shared nonmail folders in the cached exchange mode. When you relaunch outlook, it will begin to make a copy of your mailbox.
In the cached exchange mode settings, remove the check mark from download shared folders. Moving our public folders to a single mailbox i created called jobs. This feature requires a what is a microsoft exchange account. On the advanced tab, under cached exchange mode settings, uncheck the option cached exchange mode. Im using outlook in cached exchange mode so i can read my emails while off line. By default, shared mail folders are downloaded in cached. In this scenario, the email folders for these mailboxes may show item counts that are lower than. Only your public folder items in the favorites folder. Each of these registered folders counts toward the objtfolder type limit on the server thats running exchange server. Cached exchange mode folder synchronization order msoutlook. Nov 15, 2011 quite a number of the new features rely on the local outlook data store. When you connect outlook to an exchange account, outlook downloads a copy of your.
The mail to keep offline slider in office 2016 also affects shared folders. How to change outlook ost location using group policy. Disabling the setting makes the emails and folders available, but its so slow its not workable for our users. Cached exchange mode is one of the two modes to connect the outlook application with an exchange account.
You must restart outlook 2007 to switch between working online and offline. The sliders default setting depends on size of the hard disk in your computer. Heres why microsoft sets this default and how to change it if you want. Edit the registry outlook 2007 only with a registry key change you can force outlook 2007 to also cache shared mail folders. Examples of shared folders include another persons exchange folders when you are using delegate access, or sharepoint folders. May 26, 2014 so none of these users are using cached mode at all. In outlook 2016, not all emailsfolders are available in cached exchange mode for some users, we get reports that when use cached exchange mode is being used, some emails folders are not visible. In the exchange server settings window, check use cached exchange mode and click on next. Outlook 2010 disable cached mode with group policy. Managing outlook cached mode and ost file sizes practical 365. The simplest solution is to turn off download shared folders using the steps below. Constant issues and annoyances, and bandwidth is rarely a problem anymore.
Recently, when i expand a conversation with the triangle to the left of it, it no longer shows messages from other folders such as the sent folder. It configures new and existing outlook profiles to add in the cached exchange mode. When an outlook 2010 account is configured to use cached exchange mode, outlook 2010 works from a local copy of a users exchange mailbox stored in an offline folder. How to speed up outlook with exchange 201020 disable. Outlook 2010 hangs after disabling download shared folders. How do i make outlook 2010 shared folders sync immediately. Instead it allows you to select how much data is downloaded from your mailbox by age.
There are a couple of workarounds if you want to cache mail folders as well in outlook 2003 or outlook 2007. Gpo to disable outlook shared folder caching dave harris. This feature is not available because you are running in online mode and connected to microsoft exchange server 2007 or earlier. Outlook 20 for windows lets you choose how much email to keep in the cache. Ive also got access to additional mailboxes and shared mail folders. The mail to keep offline slider in office 2016 also affects shared. If the download publish folder favorites box is greyed out, check the use cached exchange mode box. To disable caching of mail folders in outlook 2010 and outlook 20 see. This problem occurs because outlook 2010 and later versions locally caches in your outlook data file. However, by default, when outlook 2016 is installed and cached exchange mode is enabled, a new compressed version of the outlook data file. Just a quick one about gpo settings to disabled automatic downloading and caching of shared mailboxes within outlook.
Outlook 201x outlook options delegates disable shared mail folder caching. However, we discovered very quickly that despite this policy setting, outlook was still pulling down all additional mailboxes, causing lots of network traffic. In outlook 2016, not all emailsfolders are available in. Shared mailbox folders missing in outlook cached mode. Jan 04, 2011 when an outlook 2010 account is configured to use cached exchange mode, outlook 2010 works from a local copy of a users exchange mailbox stored in an offline folder. Cached exchange mode, and the setting is named download shared. User configuration administrative templates microsoft outlook 20 account settings exchange cached exchange mode download shared nonmail folders. Plan and configure cached exchange mode in outlook 2016.
Cached mode was nice back in the day, but today its not needed. This means that when you are using an exchange account, you will need to enable cached exchange mode cem for them to work. Under cached exchange mode settings, select the download public folder favorites check box. Disable outlook 2010 from downloading shared mail folders. Outlook 2010 cached mode registry entry outlook forums. This is the way i understand it to be since the user2s ost file has to be updated.